Hyderabad: District Collector Priyanka inaugurated Mandal Prajavani Narayanpet at the MPDO office on Monday and directed officials to promptly address public grievances. She asked departments to keep the programme accessible and ensure effective grievance redressal at the mandal level.
Mandal-level Prajavani programmes also commenced across Narayanpet district on Monday. The programmes followed the State Government’s decision to conduct Prajavani at MPDO offices across Telangana. The initiative brought the grievance redressal mechanism closer to people at the mandal level.
During the inaugural programme, Collector Priyanka directly received petitions and representations from residents. She subsequently directed officials to examine each issue and take prompt action wherever possible.
The Collector also instructed departments to conduct the programme effectively. Moreover, she asked officials to ensure that residents could easily access the grievance mechanism.
Mandal Prajavani Narayanpet reviews pension applications
During her visit, Priyanka reviewed applications submitted for new pensions at the MPDO office. She sought details about the applications and questioned the computer operator about their status.
The Collector directed officials concerned to properly process the applications and maintain transparency in office operations. In addition, she stressed efficient delivery of government services to the public.
The Mandal Prajavani Narayanpet programme formed part of the district-wide rollout of the new grievance redressal arrangement. Under the initiative, residents could approach the respective MPDO offices with petitions concerning their grievances.
Officials received the representations and had to examine the issues for appropriate action. Priyanka asked officials to ensure smooth implementation of the programme and make government services more responsive to residents.
The Collector’s directions focused on prompt examination of petitions, transparency and effective delivery of services. Meanwhile, the launch extended the Prajavani mechanism to the mandal level across Narayanpet district.
Tahsildar Amarendra Krishna participated in the inaugural programme. MPDO Vijayalakshmi and MEO Balaji also attended. Officials and staff from various government departments were present at the Narayanpet MPDO office during the programme.