Hyderabad: Telangana IT and Industries Minister Duddilla Sridhar Babu on Wednesday launched MeeSeva Door Delivery services to provide a range of government services at citizens’ homes.
Citizens can book a slot through the 1100 toll-free number or the MeeSeva portal. Subsequently, they can receive specified public services at their doorsteps. Sridhar Babu formally launched the initiative at RTC Kalyana Mandapam in Bagh Lingampally.
He said Telangana was working to integrate technology with governance. Moreover, the State aimed to set a benchmark in digital governance by taking citizen services directly to people.
The government was introducing technology-driven reforms to improve transparency and accountability, he said. The measures also seek to improve the delivery of public services.
MeeSeva Door Delivery covers certificates, other services
Under MeeSeva Door Delivery, citizens can receive birth and death certificates at their homes. The initiative will also cover income, caste and residence certificates. In addition, citizens can obtain copies of Encumbrance Certificates through the service.
Select Police Department services and IGRS services will also come under the initiative. The government will provide other specified services through the facility as well. More than 70 MeeSeva agents and Village Level Entrepreneurs have received special training to provide the door-delivery services, Sridhar Babu said.
The government will initially implement the services in ‘CURE’ areas. Subsequently, it will extend the initiative to other parts of Telangana. Sridhar Babu said the government wanted to use technology to make public services more accessible to citizens.
At the same time, it aimed to increase transparency and accountability in service delivery. The minister said the initiative would allow people to access government services without leaving their homes.
He appealed to citizens to use the MeeSeva Door Delivery facility and avail themselves of government services from their doorsteps. The initiative forms part of the State government’s efforts to integrate technology into governance and improve access to public services, he said.