TGSRTC to upgrade 86 bus stations across Telangana with better passenger facilities

Hyderabad: The Telangana State Road Transport Corporation (TGSRTC) has decided to upgrade 86 bus stations across the state into model facilities. The initiative aims to improve passenger amenities, strengthen safety arrangements and streamline crowd management at major transport hubs.

The corporation identified 86 bus stations that handle more than 5,000 passengers daily. These stations will receive improved information services, surveillance systems and passenger management facilities.

TGSRTC has also appointed controllers at all identified stations to assist passengers and coordinate information about bus operations.

TGSRTC to upgrade 86 bus stations with better amenities

As part of the initiative, the corporation has introduced dedicated inquiry and contact numbers at all 86 stations. Passengers can use these numbers to obtain information about bus services and departure timings.

Additionally, TGSRTC plans to install new timetable boards at every identified station. The boards will provide passengers with updated information about bus schedules. The corporation has also introduced Public Address Systems (PAS) to improve communication with commuters.

These systems will provide regular announcements about bus services, particularly the departure timings of the first and last buses. The measures aim to help passengers access essential travel information more easily, especially at stations handling heavy daily traffic.

CCTV surveillance planned for all 86 stations

TGSRTC also plans to strengthen passenger safety through CCTV surveillance at the identified bus stations. The corporation will install CCTV cameras at all 86 locations to monitor passenger movement and station operations.

Moreover, the surveillance systems will connect with regional offices and the corporation’s head office. This arrangement will allow officials to monitor crowd movement, congestion and operational conditions from centralised locations.

The corporation expects the monitoring system to support crowd management and improve safety arrangements at busy stations. TGSRTC Managing Director Y. Nagi Reddy outlined the corporation’s commitment to improving public transport facilities across Telangana.

He said the organisation would continue strengthening passenger amenities and upgrading services at major bus stations. The decision to upgrade 86 bus stations forms part of the corporation’s efforts to improve the travel experience for passengers.

The planned improvements cover passenger information systems, crowd management, surveillance and operational coordination. Meanwhile, the appointment of controllers and introduction of inquiry numbers have already established dedicated channels for passenger assistance. The corporation will also introduce new timetable boards and expand CCTV coverage as part of the station upgrades.