Hyderabad: Hyderabad Metro authorities are facing sharp criticism after hiking ticket prices while services remain unchanged.
Commuters are alleging that without addressing technical snags, poor connectivity, or basic passenger needs, fares were increased by a minimum of ₹2 and a maximum of ₹16. The new pricing took effect from Saturday, L&T announced.
Passengers are asking what exactly they’re paying extra for. Frequent halts, unpredictable breakdowns, and no feeder connectivity to stations continue to trouble daily users. Despite the regular rush, no additional coaches have been added. The only change – ticket prices went up.
Special concessions like 5 to 10 per cent discounts and holiday passes are all cancelled. Even the ₹50 Metro Holiday Card, allowing unlimited day travel, has been scrapped. A ₹10 ticket now costs ₹12. A ₹65 fare is ₹75.
Now, passengers not only pay more for tickets but also for parking. Two-wheelers are being charged up to ₹40 per day, and monthly rates range between ₹1,200 and ₹2,000. A daily commuter travelling end-to-end could end up spending ₹3,000 per month on tickets alone – ₹75 per ride, ₹150 a day, 20 working days.
Add ₹2,000 more for parking. And since there’s no first-mile or last-mile transport provided, commuters rely on ride apps or autos, paying extra again. Even toilets are not free – ₹5 per use at stations. Commuters say it should be ₹2.
Passengers say services are missing, but prices keep climbing. They accuse the metro of squeezing money while ignoring on-ground realities.